Usually do not enjoy so it local casino
Usually do not play it casino. 10 each twist. ($5) and got $0.42?? I go and ask for an alternative incentive plus they say sadly we can not issue a new incentive. Least expensive gambling establishment actually.
Many thanks for reaching out and for discussing your opinions. I really apologize into the dissatisfaction due to the current incentive sense as well as the fury it offers written.
At the Fast Harbors, we worthy of all our loyal players and endeavor to provide reasonable and you may fulfilling advertisements. Please be aware that every incentives is actually subject to our very own Words and you may Standards, hence definition lucky vegas online qualification, well worth, and you will volume restrictions. Even as we understand it will likely be unsatisfying when expectations aren’t fulfilled, we constantly evaluations views particularly your to make certain all of our incentive even offers will still be entertaining and fair for everyone.
To help you further, we please query you get in touch with the devoted service class within – this will help us review your bank account especially and discover if we can provide a more rewarding quality.
Account several times frozen and you may withdrawals maybe not reduced
You will find knowledgeable frequent difficulties with FastSlots: � Towards , I asked a detachment of �175. My personal account are instantly frozen and you can reopened several hours afterwards, with no need. � To the , We requested �305. My personal account is once again blocked, and the withdrawal wasn’t credited.
I’ve remaining every evidence (screenshots, deal record, speak logs, emails) and also have contacted my personal bank to have a chargeback. You will find in addition to informed the fresh Hellenic Betting Payment and you may Cyber Offense Section.
This demonstrably suggests a routine of account clogging and you will withholding finance, and that i you should never suggest FastSlots. We strongly recommend warning ahead of transferring anything.After FastSlots questioned complete KYC confirmation (ID, selfie, and you may bank report), I considering the questioned data instantly and you can accompanied most of the education just because asked.
My personal account remains frozen instead explanation, and despite delivering five follow-right up letters, I’ve obtained no react otherwise confirmation regarding the service team for the majority of era.
This can be now next go out my personal membership could have been closed following a detachment demand (the previous go out is on the to possess �175).
Thus far, it�s clear one to FastSlots waits or ignores legitimate distributions.I have most of the characters and you will evidence documented and will proceed that have financial disagreement (chargeback) and you can formal issues into the Hellenic Playing Commission and Cyber Offense Division should your concern is perhaps not solved soon.
Thank you for extend and sharing that it detail by detail membership of your sense. We really apologize to the outrage and you will concern due to the brand new delays on your own withdrawals and the brief suspension system of your own membership.
Please be aware you to definitely membership analysis and you can short-term suspensions can occur throughout the our very own required confirmation and you may compliance checks, that are positioned to ensure the shelter of your own funds and adherence to anti-con and you may AML (Anti-Currency Laundering) legislation. We understand exactly how stressful it ought to be playing interruptions, especially after submitting all called for documents and after the tips meticulously.
We want to to be certain your our cluster commonly opinion your own case thoroughly and offer an update as quickly as possible. But not, that will help you after that and ensure their number try prioritized, i kindly ask that you resend your details and you can supporting records so you can – this can allow us to get across-check your case for the compliance agencies and you may functions to the a great quick solution.
Waiting already one week (5 providers…
Wishing already one week (5 business days) to have an effective withdrawl. Contacted the fresh custommer provider several times. Keep on saying a comparable reply ‘a deposit isn�t paid within the the fresh new system’. Together with it is said this can grab 5 working days. Although put and you will withdrawl was on the same time. So this is false any further. Like playinf that it casino as well as a good. But that isn’t appropriate. Contacted all of them by current email address, and you will real time talk. Will delete it comment as i enjoys my personal currency but untill now it stays.
